https://www.euro-online.org/enog/inoc2007/Papers/mac-slots.html https://www.euro-online.org/enog/inoc2007/Papers/m https://www.euro-online.org/enog/inoc2007/Papers/mac-slots.html

IASIM 2018 Advertisement

Wave length linearization Failed

sabki's picture
Forums: 

Dear All,

We used NIRs XDS RCA Foss after change mother board and when the running for Wavelength Linearization the option appear "Whavelength Linearization failed".

Any person know the solution of this trouble?

Thank & Regards,

Sabki

Sus's picture

Dear Sabki,

Can you tell me waht is your Vision software version?

KR,

Sus

sabki's picture

Dear Sus,

I used Vision software ver 3.3

Regards,

Sabki

Sus's picture

Have you tried changing the lamp?

sabki's picture

I have change the lamp 6 month ago. the life time still 2500 hr.

Sus's picture

The best is that you contact your regional manager, GK Tan (see on the next post) - She is the best person to put you in contact with NIRSystems personeel.
Kind regards,
Sus

GKTan's picture

Dear Sabki

I am regional sales manager (APAC) for Metrohm NIRSystems formerly FOSS.  Kindly drop me an email at [email protected] and I will refer you to our local organization to support you.

Regards

Guat Kheng

 

 

GKTan's picture

Dear Mr Sabki

Without looking at the actual diagnostics, we are not able to give further advice.  Kindly contact me at [email protected] so that we can ask our local service person in whichever country that you are, to assist you.

Regards

Guat Kheng

 

janrylumindas's picture

Sabki,

I am operating FOSS NIR 5000, i have experienced that kind of technical problem, What we did, we change the lamp, and everything goes in normal condition.

Regards

Janry,

ianm's picture

Hello Sabki. My suggestion is that you get your instrument checked by the company. Even if you could identify the problem it is questionable whether you could fix it properly.

Phil
(posted on behalf of Phil Williams by Ian Michael)