https://www.euro-online.org/enog/inoc2007/Papers/mac-slots.html https://www.euro-online.org/enog/inoc2007/Papers/m https://www.euro-online.org/enog/inoc2007/Papers/mac-slots.html

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[Matrix-F] channel is disabled

dqhung's picture
Forums: 

Hi,

 

I am using Matrix-F (NIR) of Brucker with 5 channel : A, B, C ,D and E.

But, i just receive result from channel A & B. Channel C, D,E gives me wrong data. So, i checked the signal and spectrum of each channel :

 + A & B : is normal

 + C & D : the signal is weak,  i have to zoom if i want to see the spectrum. 

 + E        :  signal line  isn't smooth.

After that, I ran each channel individually -> i have the result from five channel, rught result.

I tried to clean probe but notthing change

I hope somebody can help me !!! 

Thanks you very much

Hung

muisaranwong's picture

Hello Mr. Hung,

Greetings from Bruker Optics South East Asia. I am taking care of all technical prospect of our customers in SEA and Japan. As your system has been taking care by our Korea team, I already forward your info to them. Would you please send me your contact info by email, so we can get in touch with you either by phone or by email.
Best,
Mui
[email protected]

dqhung's picture

Hi Ms. Mui,
Thanks for your help.
I just want try to fix it before contact to Brucker. We already have contact of Mr Jeapil Lee - Brucker  in Korean :)
Best Regrad
Hung
 

muisaranwong's picture

Hi,
In process environment, there could be several reasons that cause the weaken of signal such as probe contamination, loosen sma connection, etc.
I think the best way is that our Korean colleague contacted you and perform remote diagnostic.
If you dont here from Mr. JP Lee within 24 hours, please drop me an email. I can help pushing (as I am now in Korea as well).
Best,
Mui

 

dqhung's picture

Hi
Thanks Ms. Mui,
I discussed with him several time before, he is very nice . I just want study a little before ask something.
I will contact to him
Best,
Hung